Travel is a huge and growing business in New Zealand, and Kiwi's are a jet-set culture. New Zealanders take close to two million international trips each year. Domestically, we’ll head away for an overnight trip to another part of New Zealand more than 16.5 million times each year.

Many of us look to travel consultants as trusted professionals when it comes to planning domestic or overseas travel. We expect them to be able to find the best deals on flights, recommend tour or package travel options, book accommodation, source insurance or manage group or business travel requirements without a hitch.

But competition for the travel dollar is fierce. Having the right people on the job is essential to attracting and retaining customers. Industry training can help ensure the people at the frontline of the travel industry have the skills they need to deliver exceptional service to customers every time.

ServiceIQ offers a range of qualifications and training programmes that are specially designed for the travel industry and can be completed in the workplace or at a training provider. Our training is  designed to fit the needs of people moving through their careers in travel – whether they are just starting out or are looking to take the next step into management.

Our National Certificates in Travel offer trainees the chance to better understand the industry in which they work and develop the technical and customer service skills essential to a career in travel.

Qualifications for this sector are developed in close consultation with industry organisations and workplaces, so they meet the needs of employers and trainees. ServiceIQ has strong working relationships with key players in the travel industry including industry associations and employers.

See a list of our qualifications, including travel

Find out more about careers in travel at