ATTTO Vision, Mission and Goals
The Vision, Mission and Goals that guide our operation
Vision
World class industry qualifications and customer service delivery
Mission
We provide national leadership. We understand our markets, provide skills strategies and develop and register qualifications.
Our qualifications help expand the technical, safety, customer service and management capabilities of the New Zealand workforce. We are responsive and quality focused: our products and services support work-based learning, assessment and moderation, and are regarded as high quality and fit for purpose by our stakeholders.
Key goals and performance indicators
To ensure we support the provision of the right type and number of people, at the right time with the right skills we:
1 Build business reach
1.1 Provide national qualifications; set and quality assure national standards for the Aviation, Tourism, Travel and Museums industries as signed off by industry
Support business development
2 Provide Strategic Leadership
2.1 Provide and implement training and skills strategies
To ensure we have the systems and processes that enable great service we:
3 Deliver operational excellence
3.1 Provide robust quality systems and assurance
3.2 Develop and implement targeted, dynamic marketing/communications
3.3 Build organisational capability
To ensure we bring the voice of the customer into ATTTO we:
4 Achieve results through Collaborative relationships
4.1 Engage purposefully with our customers
4.2 Build and maintain excellent relationships with other stakeholders
To ensure we can add value to our customers & other stakeholders we:
5 Build financials strength
5.1 Maintain a financially strong and vibrant organisation
