Administration Officer
Administration officers do a range of administrative tasks to help keep their organisation running smoothly.
Tasks may include:
• typing letters, reports, agendas, minutes and other documents
• coordinating office correspondence, including large mail-outs
• receptionist duties such as greeting visitors and answering phone calls
• coordinating and organising functions and meetings
• taking minutes at meetings
• arranging staff travel itineraries and accommodation
• book-keeping, including budgeting, bill payments, banking and invoicing
• running errands for managers
• research for management staff
• training and supervising new administration staff.
Skills and knowledge
Administration officers need to have:
• knowledge of administration policies, systems and procedures
• an understanding of the purpose, background and policies of the organisation
• communication and listening skills
• computer skills, including word-processing, spreadsheets and email
• the ability to use office equipment such as photocopiers and printers
• good writing skills
• planning and organisational skills.
Career progression
Administration officers generally progress to other administrative positions with more responsibility such as personal or executive assistant, or office manager.
