General and Operations Managers

Tasks may include:

• directing the activities of different business units
• managing staff
• reviewing financial statements, sales and activity reports, and other performance data
• policy development and implementation
• hiring and training staff
• business monitoring
• budget management
• price setting and sales forecasting.

Skills and knowledge

General and operations mangers need to have:

• good communication and people skills
• excellent organisational skills
• good judgment
• an understanding of business processes and the roles of different business units within the organisation
• experience managing budgets and projects.