Resource Centre

Trainee Evidence Guides

The newly displayed Trainee Evidence Guides can be downloaded below. Search by unit standard number, of filter by industry/level.

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Unit std nos. Name Release date
57 Provide customer service in given situations (download)
Level 2 | | Credit 2 | Version 5
01/05/2007
61 Sell goods and/or services on a consultancy basis (download)
Level 4 | | Credit 6 | Version 6
01/08/2007
67 Produce and distriibute promotional materials in a retail or distribution environment (download)
Level 4 | | Credit 4 | Version 5
31/01/2008
112 Produce information using word processing functions (download)
Level 3 | | Credit 5 | Version 5
07/01/2004
376 Employ customer service techniques for differing customer behaviours in a given situation (download)
Level 3 | | Credit 2 | Version 4
01/05/2008
378 Provide customer service for international visitors (download)
Level 3 | | Credit 3 | Version 4
31/05/2007
489 Demonstrate sea kayaking skills on sheltered or slow moving water (download)
Level 2 | | Credit 3 | Version 6
31/10/2006
1297 Interview in a formal situation (download)
Level 4 | | Credit 5 | Version 4
31/05/2007
1304 Communicate with people from other cultures (download)
Level 2 | | Credit 2 | Version 4
29/02/2008
1618 Ride a horse for exercise (download)
Level 2 | | Credit 2 | Version 4
31/01/2007