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Trainee Evidence Guides

The newly displayed Trainee Evidence Guides can be downloaded below. Search by unit standard number, of filter by industry/level.

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Unit std nos. Name Release date
57 Provide customer service in given situations (download)
Level 2 | | Credit 2 | Version 5		 01/05/2007
67 Produce and distriibute promotional materials in a retail or distribution environment (download)
Level 4 | | Credit 4 | Version 5		 31/01/2008
112 Produce information using word processing functions (download)
Level 3 | | Credit 5 | Version 5		 07/01/2004
376 Employ customer service techniques for differing customer behaviours in a given situation (download)
Level 3 | | Credit 2 | Version 4		 01/05/2008
378 Provide customer service for international visitors (download)
Level 3 | | Credit 3 | Version 4		 31/05/2007
1297 Interview in a formal situation (download)
Level 4 | | Credit 5 | Version 4		 26/09/2008
1304 Communicate with people from other cultures (download)
Level 2 | | Credit 2 | Version 4		 29/02/2008
1987 Create and maintain positive workplace relationships (download)
Level 5 | | Credit 5 | Version 3		 31/10/2006
1988 Manage and/or supervise workplace operations (download)
Level 5 | | Credit 5 | Version 3		 31/10/2006
2938 Produce and co-ordinate retail marketing strategies (download)
Level 5 | | Credit 10 | Version 3		 31/10/2006

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