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Trainee Evidence Guides

The newly displayed Trainee Evidence Guides can be downloaded below. Search by unit standard number, of filter by industry/level.

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Unit std nos. Name Release date
376 Employ customer service techniques for differing customer behaviours in a given situation (download)
Level 3 | | Credit 2 | Version 4		 01/05/2008
497 Demonstrate knowledge of workplace health and safety requirements (download)
Level 1 | | Credit 3 | Version 7		 28/09/2009
1297 Interview in a formal situation (download)
Level 4 | | Credit 5 | Version 4		 26/09/2008
1988 Manage and/or supervise workplace operations (download)
Level 5 | | Credit 5 | Version 3		 31/10/2006
4098 Use standard to assess candidate performance (download)
Level 4 | | Credit 6 | Version 5		 16/07/2010
7452 Plan, organise and allocate work to achieve objectives (download)
Level 5 | | Credit 10 | Version 2		 30/10/2006
8076 Promote the participation of management and staff in quality initiatives (download)
Level 5 | | Credit 4 | Version 4		 30/08/2007
8085 Demonstrate knowledge of quality and its management (download)
Level 3 | | Credit 4 | Version 3		 30/10/2006
8087 Use core quality management tools (download)
Level 3 | | Credit 5 | Version 3		 30/10/2006
8493 Lead individuals and teams (download)
Level 5 | | Credit 5 | Version 2		 30/10/2006

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