Workplace training is an investment in the future of your business. It’s a practical, affordable way to boost business productivity by up-skilling your staff.

It means your staff can develop skills and knowledge while they work; working towards nationally recognised qualifications on the job.

*ServiceIQ provides a range of workplace-based qualifications that are suitable for businesses of all sizes. Our team will work with you to help you choose the right training programmes for your business and to get your training off the ground; and we’ll support you and your staff on your training journey.

What’s in it for my business?

Training helps make your staff more productive and more profitable for your business. It also makes them feel valued and boosts their morale, encouraging them to deliver a better service and stay in the job longer.

There are already 34,000 New Zealand businesses investing in training every year (Tertiary Education Commission, Industry Training Report 2006). Research has shown a measurable improvement to bottom line profitability among businesses that undertake industry training.

What’s in it for my staff?

New Zealand is unique in the world in offering nationally recognised qualifications in the workplace. Employees learn on the job, fitting their training around their regular work responsibilities.

Training assessment tasks are based on what trainees would normally do in their day-to-day work. Writing up these tasks for assessment purposes helps them check what they’re doing against industry standards and encourages them to consider the way they do things and why.

Industry training is an ideal for step for employees that have never done other kinds of formal training. It shows them it’s achievable and, for some, encourages them to go on to higher learning and to take a next step in their careers.

Read stories from businesses that are already taking their training journey with ServiceIQ.

*1 January 2013 the Aviation, Tourism and Travel Training Organisation (ATTTO), the Hospitality Standards Institute (HSI) and Retail Institute (RI) merged, transforming into ServiceIQ - the service-based Industry Training Organisation (ITO) for the aviation, tourism, travel, retail, wholesale and hospitality industries.