National Certificate in Business (First Line Management)
Flexible learning programmes for existing, new or potential managers available now
What is it about?
The new National Certificate in Business (First Line Management) package is a smart and easy way to introduce employees to supervisory management qualifications.
There are two qualifications available:
• National Certificate in Business (First Line Management) (Level 3) v3 [Ref: 0743]
• National Certificate in Business (First Line Management) (Level 4) v4 [Ref: 0649]
For trainees to achieve these qualifications, the pathway has been broken down into smaller skills based modules, with flexible entry and exit points. This is shown below.
Working through the three management modules one at a time means that trainees can have clusters of their skills recognised while still working towards full qualifications.
• Attaining a Management Award in Communication (Level 3) and a Management Award in Leading Teams means the trainee has achieved a National Certificate in Business (First Line Management) (Level 3).
• Attaining a Management Award in Leading Teams and the Management Module (Level 4) means the trainee has achieved a National Certificate in Business (First Line Management) (Level 4).
Trainees can choose to begin at the level most suitable for them, based on their existing skills and the individual needs of the business.
Who is it for?
Any existing, new or potential supervisors, team leaders or managers in aviation, tourism, travel or museum workplaces can be up-skilled with these nationally-recognised qualifications.
The National Certificate in Business (First Line Management) (Level 3) is designed for new team leaders or those who are being developed for team leader or first line management roles.
The National Certificate in Business (First Line Management) (Level 4) is designed for those who are in a supervisory, team leader or first line management role.
Unit Standards
Click here to view the Unit Standards.
Delivery Options
The learning can be delivered and resourced in the following ways:
Option 1: ATTTO Workshops (click here for dates)
For those trainees who do not have their own in-house training department, a one day facilitated workshop is compulsory for each of the three modules.
Designed to help kick-start the training, the workshops are an excellent opportunity to meet and discuss the programme with other trainees. A skilled facilitator will provide information about:
- Key learning concepts
- Examples of suitable evidence to collect
- How the learning should be undertaken
- Setting up support systems
Cost
The cost of each workshop is $510 (including GST). This includes:
- 5 Trainee Workbooks (includes assessment)
- Learner and Behaviour Handbook
- Guidelines for Study Groups
- Learners Guide
- Coaches Guide
- 3 hours of roving assessment time*
- Workshop facilitation
- Lunch
The resources will be distributed to trainees at the workshops.
** If the workplace does not have an in-house assessor, ATTTO will subsidise the cost of assessment, providing 3 hours of assessment at $75 p/h for no charge. Any assessment which takes over 3 hours will incur the usual $75 per hour fee.
Option 2: In-house Training
For workplaces with in-house training capability, the following resources are required:
Trainee Package ($65 each)
- 5 Trainee Workbooks (includes assessment)
- Learner and Behaviour Handbook
- Guidelines for Study Groups
- Learners Guide
- Coaches Guide
Facilitator Package ($180)
- Facilitator Guide
This contains instructions for a workplace facilitator to run a one day orientation session, and includes session plans and hand out cards. - 5 Trainee Workbooks (includes assessment)
- Guidelines for Study Groups
- Learner and Behaviour Handbook
- 5 Assessor Schedules/Assessor Marking Guides
Train The Trainer Session
A mandatory requirement of this option is that all facilitators attend a 2 day ATTTO Train The Trainer Session. All resource orders will be sent to the workplace following the completion of this session. Please speak to your BDA for further details.
Ordering Resources
Although all resource packages are available to order now, delivery will be phased as follows:
- The Trainee Package and Facilitator Package for the Management Award in Communication (Level 3) is available now.
- The Trainee Package and Facilitator Package for the Management Award in Leading Teams is available now.
- The Trainee Package and Facilitator Package for the Management Module (Level 4) will be available in November, 2009.
Will I get a Certificate or Award?
Trainees will receive the appropriate award/s from ATTTO upon the successful completion of the Management Award in Communication (Level 3) and/or Management Award in Leading Teams.
A certificate for the full Level 3 qualification will be awarded when both Awards are completed.
Trainees who successfully complete the Management Award in Leading Teams and the Management Module (Level 4) will receive a certificate for the full Level 4 qualification.
Want more information?
For more information about these qualifications or to register, contact your local Business Development Advisor (BDA) or the ATTTO office, on 04 499 6570, or by emailing