(WER) - Provide customer service experiences in a tourism workplace

(WER) - Provide customer service experiences in a tourism workplace

Unit standard(s) covered: 23759

Unit standard version: 3

Credits: 10

Workplace Assessment Guide (WAG) v3: Demonstrate knowledge of communication and customer service theory in a tourism workplace

updated  Workplace Assessment Guide (WAG) v3: Demonstrate knowledge of communication and customer service theory in a tourism workplace

Unit standard(s) covered: 23758

Unit standard version: 3

Credits: 4

Workplace Assessment Guide (WAG) - Describe and process retail payments in a tourism workplace

Workplace Assessment Guide (WAG) - Describe and process retail payments in a tourism workplace

Unit standard(s) covered: 23763

Unit standard version: 1

Credits: 2

8875 v5 - Coordinate and facilitate the escort of people at an airport AAG

8875 v5 - Coordinate and facilitate the escort of people at an airport AAG

Unit standard(s) covered: 8875

Unit standard version: 5

Credits: 5

Operate a two-way radio in an airport environment

Operate a two-way radio in an airport environment

Qualification(s): National Certificate in Airport Operations - Level 4, National Certificate in Aviation (Ramp Operations) - Level 3

Unit standard(s) covered: 17347

Unit standard version: 4

Credits: 2

Workplace Evidence Record (WER) for: Describe the legal rights and responsibilities of employees and employers in a tourism workplace

Workplace Evidence Record (WER) for: Describe the legal rights and responsibilities of employees and employers in a tourism workplace

Unit standard(s) covered: 23768

Unit standard version: 2

Credits: 5

9807 v3 - Demonstrate knowledge of the significance of the tourism industry to New Zealand

9807 v3 - Demonstrate knowledge of the significance of the tourism industry to New Zealand

Unit standard(s) covered: 9807

Unit standard version: 3

Credits: 6

Repair and/or fabricate aircraft wiring loom and harness assemblies

Repair and/or fabricate aircraft wiring loom and harness assemblies

Unit standard(s) covered: 3955

Unit standard version: 6

Credits: 15

Workplace Assessment Guide (WAG) - Demonstrate knowledge of specific New Zealand regions as tourist destinations

Workplace Assessment Guide (WAG) - Demonstrate knowledge of specific New Zealand regions as tourist destinations

Unit standard(s) covered: 18228

Unit standard version: 3

Credits: 8

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