Changes and Updates to Assessment Resources

Check these lists to make sure you are using the most up-to-date assessment material.

Note: Access the Assessment Resources pages easily by using the green Quick Links on the right of the homepage.

This page is designed to provide you with up-to-date information on:

New assessment resources that have been recently uploaded
Existing resources that have been amended (due to link/page error)
Other relevant updates and frequently asked questions

Assessment Resources include:

Assessment Guides (AGs) for assessors in the workplace
Trainee Evidence Guides (EGs) and Workplace Assessment Tasks (WATs) for trainees in the workplace
Common Assessment Tasks (CATs) for secondary schools and training providers

AVIATION

Update

Please be advised that the following CATs have been removed from the ATTTO web site:

19585 Describe the development of aviation from pre World War I through to current times
19586 Identify aviation support structures, aircraft types and operations in New Zealand
19587 Demonstrate knowledge of internal structures in the civil aviation industry in New Zealand

These CATs have been removed due to some confusion over the submission of evidence. However, the CATs are still available by contacting Robin Allison on 04 815 9842 or email

New CATs are currently being developed which will replace these existing CATs.

TOURISM, TRAVEL AND MUSEUMS

New Uploads

Workplace Assessment Tasks (WATs) and Assessment Guides (AGs):

• 1297 WAT and AG      Interview in a formal situation
• 9691 WAT and AG      Demonstrate knowledge of group processes
• 18336 WAT and AG    Demonstrate and apply knowledge of team-building skills
• 15190 WAT and AG    Develop, implement and evaluate work team plans
• 20554 WAT and AG    Explain the purposes, functions and responsibilities of museums in Aotearoa New Zealand
• 9692 WAT and AG      Present Information orally to an audience

Corresponding AGs have also been updated to reflect the WATs. These particular WATs have replaced the EGs.

Assessment Guides (AGs):

• 23755 AG    Identify and self-evaluate the demands of a specific role in a tourism workplace
• 23760 AG   Work in a team on a tourism workplace task or project
• 23764 AG    Demonstrate verbal communication skills in a wide range of tourism contexts
• 23769 AG    Demonstrate knowledge of the sales function within a tourism workplace
• 23758 AG    Demonstrate knowledge of communication and customer service theory in a tourism workplace
• 23759 AG    Provide customer service experiences in a tourism workplace

Trainee Evidence Guides (EGs):

• 23755 EG     Identify and self-evaluate the demands of a specific role in a tourism workplace
• 23760 EG     Work in a team on a tourism workplace task or project
• 23764 EG     Demonstrate verbal communication skills in a wide range of tourism contexts
• 23769 EG     Demonstrate knowledge of the sales function within a tourism workplace
• 23758 EG     Demonstrate knowledge of communication and customer service theory in a tourism workplace
• 23759 EG     Provide customer service experiences in a tourism workplace

Common Assessment Tasks (CAT):

• 18234 CAT/AS   Demonstrate knowledge of world travel geography outside New Zealand
• 18227 CAT/AS    Demonstrate knowledge of support mechanisms for visitors with special needs
• 18209 CAT/AS    Respond in writing to enquiries and complaints in the tourism and travel industry
• 18225 CAT/AS    Sell tourism and travel products to customers and demonstrate knowledge of customer databases

CATs 18211 and 18217

CATs 18211 Demonstrate knowledge of Australia as a tourist destination and 18217 Demonstrate knowledge of and process domestic and international accommodation are not currently available on the website due to the large size of the files. You may request a copy of these CATs to be sent to you by contacting Melissa Epsom, ATTTO Customer Service Coordinator, at

Frequently Asked Questions (FAQs)

Why does a Workplace Assessment Task (WAT) replace an Evidence Guide (EG)?

A. In a workplace setting, the responsibility of producing and collecting acceptable evidence of skills and knowledge lies with the trainee, not the assessor or the employee.

It is essential that the trainee clearly understands what is acceptable as evidence - often it needs to be quite specific and reasonably in depth to be accepted by an assessor as reasonable evidence.

To help trainees produce acceptable evidence, Workplace Assessment Tasks have been developed for some Unit Standards. WATs provide trainees with a more detailed guide to what they should be collecting, by working through particular tasks that can then be used as acceptable evidence later on.

Where can I find CAT cover pages?

A. Aviation, Tourism and Travel CAT cover pages are located in the Resource Centre (click here). You can click on the relevant industry cover, type in your specific details, print, and then add it to your printed CAT.

What is the difference between an expired and expiring unit standards?

A. Click here

Which unit standard version number should I be using?

A. Click here or contact an Assessment Writer

Feedback

For more information on assessment resource development, or to provide feedback on our assessment resources, please contact:

Vanita Hurndell
Assessment Writer - Tourism, Travel and Museums
Phone: 04 815 9840 | Email:

David Etchells
Assessment Writer - Tourism, Travel and Museums
Phone: 04 815 9844 | Email:

Robin Allison
Assessment Writer - Aviation
Phone: 04 815 9842 | Email:

Resource Centre