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Skyline Enterprises Ltd recognised for outstanding training
Skyline Enterprises Ltd comes out on top of the 2008 Achievement Awards for Excellence in Workplace Training.
Each year, ATTTO presents awards to businesses that have shown excellence in workplace training. The awards acknowledge the important investment workplaces make in supporting their staff to achieve formal qualifications.
The winners proved their exceptional commitment to supporting workplace training, demonstrated innovation in training and commitment to continual improvement.
2008 Tourism winner: Skyline Enterprises Ltd
Established in 1967, Skyline Enterprises Ltd. is one of New Zealand’s most enduring and successful tourism organisations.
Known throughout New Zealand for the iconic properties Skyline Gondola Restaurant and Luge in Queenstown and Skyline Skyrides in Rotorua, the company also owns and operates Mercure Leisure Lodge in Dunedin as well as luge properties in Québec Canada and Singapore.
“I’ve never known a company to be more focused on training,” says Sally King, newly appointed Human Resources and Quality Manager at the Queenstown property.
The majority of staff are involved in some type of training on a daily basis, making the culture of ongoing training and development synonymous with the Skyline brand.
“Skyline is committed to developing an environment of continuous learning, up skilling and cross training. We are quite a forward-thinking company in terms of training and that shows through the awards we’ve won,” says Sally.
The 2008 ATTTO Achievement Award for Workplace Training was accepted by Skyline Skyrides General Manager Neville Nicholson at the recent Tourism Industry Conference in Christchurch.
“Offering national qualifications helps staff retention and the ability to ‘build’ career pathways within the company. The motivation factor of achieving a ‘nationally recognised’ qualification is recognised as highly valuable by staff,” says Sally.
As well as national certificates in tourism and hospitality, Skyline also offers Tourism Modern Apprenticeships and Management Traineeships. These 2 year programs are designed to give staff broad experience within all aspects of operations.
The Queenstown and Rotorua properties currently support 10 Tourism Modern Apprentices as well as 74 trainees, the development of whom are closely monitored by ATTTO.
“We’ve always had a very close relationship with ATTTO. The assistance of ATTTO advisors are critical for the company. They have always been very approachable and their support and encouragement has been instrumental in our success to date,” says Sally.
To keep staff engaged and keen to move up the ranks, Skyline ensures each staff member benefits in some way personally for the training they’ve achieved.
“We are definitely seeing the benefits of workplace training in terms of productivity. Each staff member has benefited from and grown through the training, and I think we’re going to benefit from that in 5 years time when they work toward being managers at Skyline or in the wider tourism industry,” concludes Sally.
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