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National Certificate in Business (First Line Management) (Level 3 and 4)

Flexible learning programmes for existing, new or potential managers

What is it about?


The new National Certificate in Business (First Line Management) package is a smart and easy way to introduce employees to supervisory management qualifications.

There are two qualifications available:

• National Certificate in Business (First Line Management) (Level 3) v3 [Ref: 0743]

• National Certificate in Business (First Line Management) (Level 4) v4 [Ref: 0649]

For trainees to achieve these qualifications, the pathway has been broken down into smaller skills based modules, with flexible entry and exit points. This is shown below.

Working through the three management modules one at a time means that trainees can have clusters of their skills recognised while still working towards full qualifications.

• Attaining a Management Award in Communication (Level 3) and a Management Award in Leading Teams means the trainee has achieved a National Certificate in Business (First Line Management) (Level 3).

• Attaining a Management Award in Leading Teams and the Management Module (Level 4) means the trainee has achieved a National Certificate in Business (First Line Management) (Level 4).

Trainees can choose to begin at the level most suitable for them, based on their existing skills and the individual needs of the business.

Who is it for?


Any existing, new or potential supervisors, team leaders or managers in aviation, tourism, travel or museum workplaces can be up-skilled with these nationally-recognised qualifications.

The National Certificate in Business (First Line Management) (Level 3) is designed for new team leaders or those who are being developed for team leader or first line management roles.

The National Certificate in Business (First Line Management) (Level 4) is designed for those who are in a supervisory, team leader or first line management role.

Unit Standards


Click here to view the Unit Standards.

 Delivery Options


The learning can be delivered and resourced in the following ways:

Option 1: ATTTO Workshops


For those trainees who do not have their own in-house training department, a one day facilitated workshop is compulsory for each of the three modules.

Designed to help kick-start the training, the workshops are an excellent opportunity to meet and discuss the programme with other trainees. A skilled facilitator will provide information about:

  • Key learning concepts
  • Examples of suitable evidence to collect
  • How the learning should be undertaken
  • Setting up support systems

Please speak to an Industry Training Advisor (ITA) or check www.attto.org.nz for information on where/when the workshops are available.

Cost

The cost of each workshop is $510 (including GST). This includes:

  • Trainee Workbook
  • Learner and Behaviour Handbook
  • Learners Guide
  • Coaches Guide
    This is designed to help managers/team leaders support the workplace learning of the trainee
  • 3 hours of roving assessment time*
  • Assessment
    The integrated assessment means trainees can complete various tasks which count for assessment against a module using the one assessment
  • Workshop facilitation
  • Lunch

The resources will be distributed to trainees at the workshops.

* If workplaces have their own assessor, the assessment fee will not be charged. Any assessment by a roving assessor which takes over 3 hours will incur the usual $75 per hour fee.


Option 2: In-house Training


For workplaces with in-house training capability, the following resources are required:

Trainee Packages ($65 each)

  • Trainee Workbook
  • Learner and Behaviour Handbook
  • Learners Guide
  • Coaches Guide
  • Assessment
    The integrated assessment means trainees can complete various tasks which count for assessment against a module using the one assessment.

Facilitator Package ($180)

  • Facilitator Guide
    This contains instructions for a workplace facilitator to run a one day orientation session, and includes session plans and hand out cards. 
  • Trainee Workbook
  • Learner and Behaviour Handbook
  • Learners Guide
  • Assessment (with answers)

Optional Assessment Package ($25)

  • Assessment (with answers)
  • Assessment (without answers)

This is suitable for Registered Workplace Assessors who are doing in-house assessment.


Train The Trainer Session

A mandatory requirement of this option is that all facilitators attend a 2 day ATTTO Train The Trainer Session. All resource orders will be sent to the workplace following the completion of this session. Please speak to your ITA for further details.

Ordering Resources


Although all resource packages are available to order now, delivery will be phased as follows:

This means that your staff can begin their learning as soon as June, and then progress onto the next two modules throughout the year.

Will I get a Certificate or Award?


Trainees will receive the appropriate award/s from ATTTO upon the successful completion of the Management Award in Communication (Level 3) and/or Management Award in Leading Teams.

A certificate for the full Level 3 qualification will be awarded when both Awards are completed.

Trainees who successfully complete the Management Award in Leading Teams and the Management Module (Level 4) will receive a certificate for the full Level 4 qualification.

 Want more information?


Click here to download the PDF brochure about these qualifications

For more information about these qualifications or to register, contact your local Industry Training Advisor (ITA), or the ATTTO office, on 04 499 6570, or by emailing

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