To go from initial greeting to sale is a skill, which will only be perfected with practice.
This manual presents tried and tested techniques for each step of the selling process.
Resource Type: Manual
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10208, 18225 - Selling Skills Tutor Pages Only (with cover inserts)
Last updated 16/07/2008Price: $25.00
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17383 - Explain the significance of Maori place names and their correct promounciation
Last updated 04/08/2008Price: $15.00
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The aim of this manual is to assist the trainee to explain the significance of Māori place names for a tourism context and explain the importance of correct pronunciation of Māori place names for a tourism context.
Resource Type: Manual
17384 - List, compare and communicate Maori greetings and farewells for a tourism context
Last updated 04/08/2008Price: $15.00
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This manual will assist each trainee to list, compare and communicate Māori greetings and farewells for a tourism context. Trainees are required to create a list of greetings and farewells for formal and informal occasions.
Resource Type: Manual
17391 - Identify and explain the significance of Maori language expression
Last updated 04/08/2008Price: $15.00
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This manual will assist trainees to identify and explain key forms of Māori language expression and its significance in a tourism context.
Resource Type: Manual
17578 - Explain the concept of whanau and its significance in a tourism context
Last updated 04/08/2008Price: $15.00
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The excerpts, examples and activities in this manual are designed to help the trainee to explain the concept of whānau and its significance in a tourism context.
Resource Type: Manual
17784 - Explain and demonstrate karakia appropriate in a tourism context
Last updated 04/08/2008Price: $15.00
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This manual will assist trainees to examine and demonstrate karakia Maori appropriately in a tourism context. It explains the structure and content of karakia tawhito, the structure and content of contemporary karakia, and appropriate karakia to be used in a tourism context.
Resource Type: Manual
17786 - Explain the importance of respecting Maori customs and practices in a tourism context
Last updated 04/08/2008Price: $15.00
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This manual assists the trainee to understand the importance of respecting Māori customs and practices in a tourism context
Resource Type: Manual
