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18205 - International Cruising Tutor Pages Only (with cover inserts)
Price: $33.00
+ Add to Shopping CartBooking and making reservations for the cruise liner industry is essential knowledge in travel and tourism, this manual sails the waters of the international cruising unit standard.
This manual is constructed to cover the Unit Standard.
18205 - Demonstrate knowledge of and process reservations for cruises outside New Zealand
Level: 4
Credit: 4
Purpose: People credited with this unit standard are able to: demonstrate knowledge of cruises operating outside New Zealand; establish customer requirements, source information, and prepare quotes for cruising outside New Zealand; and complete a reservation for a cruise outside New Zealand.
This manual covers the following subject matter.
CRUISING INFORMATION
CRUISE REGIONS AND CRUISE LINES
TERMINOLOGY & ABBREVIATIONS
CRUISE LINES
SERVICES, FACILITIES, FEATURES
SELLING, QUOTING & RESERVATIONS
TERMS & CONDITIONS
