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Katyanna Staveley: Industry Training Advisor, Northern Region
Find out how Katyanna can help your business meet its training goals
“My job is to work closely with businesses to understand and identify their training needs so that they can meet their business goals and boost overall performance,” explains ATTTO Industry Training Advisor (ITA), Katyanna Staveley.
As an ITA, Katyanna works together with tourism, travel and museum workplaces to organise on the job training and provide ongoing support to ensure learning stays on track.
“ATTTO’s Industry Training Advisors cover all regions of the country, but I work specifically with businesses from Hamilton to Cape Reinga. Some of my customers include Auckland Airport, STA Travel, Bigfoot Adventures, Claud 9 Tours, Footprints Waipoua, Waikato Museum and certain House of Travel Branches.”
The differing needs of each individual business is what Katyanna believes keeps her role interesting and challenging.
“We can arrange workplace training for any sized business. Some workplaces have never undertaken formal training with their staff before, particularly smaller businesses. It is very satisfying to meet those employers and show them how easy workplace training can be once it is set up.”
Katyanna believes that the benefits of workplace training speak for themselves.
“It’s a proven fact that workplaces that invest in training have better staff retention and more satisfied staff, and I can see that from the workplaces I am involved with,” she says.
“There are many smaller and remote workplaces in northern New Zealand who simply don’t realise that they can be formally recognised for the work they do every day; that is, the skills and experience they already have. Workplace training is especially useful for these types of businesses because staff don’t have to leave the workplace to gain a qualification.”
Katyanna says she enjoys discovering the training needs of a business and then being able to tailor training to a certain degree to suit their circumstances.
“It’s about understanding your customers and the type of support that we can give them to maximize their performance. I believe in New Zealand as a destination and I am pleased to play a role in helping the people who face our international visitors to perform to a high standard,” she concludes.
Katyanna is based in ATTTO’s Auckland office, and can be contacted on 027 488 5625, or at
