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Resource type: Packs

Includes an Assessment (with answers) and an Assessment (without answers).

This package includes:

• Assessment (without answers)
• Assessment (with answers)

This package includes an integrated assessment for the Customer Experience Award. This means that the trainee can complete various tasks which count for assessment against all six unit standards using the one assessment. For the Workplace Assessor, example answers are provided for clear and efficient marking.

This package is suitable for Registered Workplace Assessors who are doing in-house assessment.